Privacy Policy for Relentless Recovery & Towing
Effective Date:

01/01/2025


Relentless Recovery & Towing (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, whether through our website, over the phone, or in person.




1. Information We Collect


We may collect personal information that you provide to us directly, including but not limited to:


Full name, Phone number, Email address, Vehicle information (make, model, VIN, license plate)Pickup and drop-off locations, Payment information, Any other information you provide when requesting our services


We may also collect non-personal information such as:


IP address Browser type and version Operating system Referral source Date and time of access Website interaction details




2. How We Use Your Information


We use your information to:


Provide towing and roadside assistance services Communicate with you about your service request Process payments and generate invoices Improve our customer service and website functionality Respond to inquiries and offer support Comply with legal obligations




3. Sharing of Information


We do not sell, rent, or lease your personal information to third parties. However, we may share your information with:


Law enforcement agencies or government bodies, if required by law Service providers or subcontractors who help us deliver our services Payment processors for secure transaction handling




4. Data Security


We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.




5. Your Privacy Rights


Depending on your location, you may have the right to:


Access the personal data we hold about you Request correction or deletion of your data Object to or restrict our processing of your data Withdraw consent for data processing at any time


To exercise these rights, please contact us at

[email protected]

.




6. Third-Party Links


Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.




7. Changes to This Policy


We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.




8. Contact Us


If you have questions or concerns about this Privacy Policy, please contact:


Relentless Recovery & Towing


84 Sunny Gap Road


Conway, Arkansas 72032


Email:

[email protected]


Phone:

501-585-7370